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GENERAL CONDITIONS REDEW AB
Terms and Conditions (“Terms and Conditions”) for orders made online at www.reDEW8.com
Below you will find a description of our Terms and Conditions, which governs how we administer and charge for your purchases of reDEW AB products.
On the website www.reDEW8.com, “ReDEW products” are offered for sale.
ReDEW products are all products we offer through www.reDEW8.com,
ReDEW products are referred to below as “Products”.
1. COMPANY INFORMATION
reDEW AB (“reDEW AB”) Org. no. 556974-6570 Phone no. +46 (0) 732 54 42 22 Address: Gamla Tullgatan 1, 632 20 Eskilstuna
ReDEW AB is below referred to as “we” in common.
2.1 These General Terms and Conditions apply to all orders made by the Customer (“Customer” or “You”) when Customer orders ReDEW products through reDEW8.com. For orders made via www.reDEW8.com, on this site we only include agreements under Swedish law and regulations. By ordering ReDEW products, you are included in your agreement with ReDEW AB. 2.2 By making an order, you are also deemed to confirm that you are 18 years of age or older and not under guardianship 2.3 ReDEW AB reserves the right to change, from time to time, these Terms and Conditions without prior notice. However, the Terms and Conditions published on www.reDEW8.com at the time you make your order will apply to your order of Products. If the General Terms and Conditions have changed after you place your order, then the Terms and Conditions that were published at the time of your order for all matters relating to your order, ie. both for purchase and possible return process, are valid.
3. ORDERING AND INCLUSION OF AGREEMENTS REGARDING PRODUCTS
By clicking “Confirm” in the last ordering step, a binding order will occur and you hereby undertake to purchase the Products contained in your shopping cart. Once you have confirmed your order, we will send an order confirmation of your order by e-mail. A binding agreement is considered the entry when you receive the order confirmation. Please note that goods ordered for prepayment are reserved for your account as soon as we receive full payment of the purchase and any shipping costs.
4.1 The prices shown at the time of your order are valid for your purchase. Prices are in Swedish Kronor (SEK) or chosen currency by You, and include VAT (VAT). ReDEW AB holds the ownership of the Products until full payment has been paid.
5.1 ReDEW AB only handles payment via Klarnas services.
6. ADMINISTRATIVE LAW ON THE BUY OF PRODUCTS
6.1 When shopping at www.reDEW8.com, you have the right to undo your purchase. 6.2 If you want to return a Product, please send the product to REDEW, Gamla Tullgatan 1, 63217 Eskilstuna.
Your right of withdrawal 6.3 You are entitled to exercise your right of cancellation against ReDEW AB and return your order without giving a reason within fourteen (14) days. The cancellation period of fourteen (14) days is from the date on which you or a third party acting on your behalf, but not the carrier, received the last Product in the order. 6.4 If you wish to exercise the right of withdrawal, you must send a clear written notice, where you indicate this to us at: ReDEW AB, Gamla Tullgatan 1, 632 20 Eskilstuna, e-mail: info@reDEW8.com. 6.5 You may also exercise your right of withdrawal by using the standard form available on the Consumer Agency website (www.konsumentverket.se) and send it to us (eg by letter by mail or by e-mail).
Right of withdrawal 6.6 If you exercise your right of withdrawal against ReDEW AB, we will refund all payments received from you excluding delivery costs. The refund will be made as soon as possible and no later than fourteen (14) days from the date we received your notice of your wish to exercise your right of withdrawal regarding the order. Our implementation of the refund as such will not incur any additional costs for you. We reserve the right to wait for the refund to be processed until we have received the Products from you or until you have submitted a statement stating that you have returned the products as stated. 6.7 If you exercise your right of withdrawal, you are obliged to return all Products that you wish to exercise your right to withdraw without undue delay and no later than fourteen (14) days from the date you notified us of your desire to exercise the right of withdrawal. A prerequisite for full refund is that the Products are shipped in the same state as they were when you received the delivery. If a decrease in value can be found due to your handling of the Products, you are required to replace this.
Refund form (If you wish to exercise your right of withdrawal, please order a repayment form from info@reDEW8.com and send in to us) Attn: ReDEW AB Gamla Tullgatan 1, 632 20 Eskilstuna
Exemption from the right of withdrawal: The right of withdrawal and return does not apply to products with broken seals that have been sealed for health or hygiene purposes.
7. IMMATERIAL RIGHTS
All intellectual property rights of ReDEW AB, its group companies and / or licensors, including but not limited to trademarks and works proprietary to copyright, reproduced on reDEW8.com, belong to ReDEW AB, its group companies and / or its licensors, who reserve all their rights. This means that any use of www.reDEW8.com or its content constituting a use other than such use that falls within a Customer’s actions regarding orders, administration, and use of services related to Customer’s purchase of ReDEW products requires prior written permission of ReDEW AB. In order to avoid clarity, this means that any copying or storage of content from www.reDEW8.com, in whole or in part, for purposes other than for a Client’s private non-commercial use, requires a prior written permission from ReDEW AB . This restriction includes, but is not limited to, trademarks, companies / company names, product names, images, photos, graphic design elements, and information about ReDEW products.
8. CUSTOMER SERVICE
If you need help, please refer to our email info@reDEW8.com
9.1 These General Terms and Conditions and your agreement with ReDEW AB neither disclaim ReDEW AB nor restrict ReDEW AB’s liability under applicable consumer protection legislation. 9.2 Should any provision of these Terms and Conditions, or part thereof, be found invalid, this shall not affect the validity or interpretation of any other part of these General Terms, unless ReDEW AB or Customer’s obligations, excluding such parts, should be deemed to be unreasonable. 9.3 These Terms and Conditions are available at www.reDEW8.com. You can also print or save these Terms of Service by using custom commands in your browser (usually Archive -> Save As). You can also download and save this document in PDF format. To open the PDF, you need Adobe Reader or a corresponding program to read PDF format installed on your computer. You can download Adobe Reader for free at www.adobe.com. 9.4 You can also easily save your order information by either downloading these Terms and Conditions and using custom commands in your browser to save the order information displayed on the last page of the ordering process at reDEW8.com.
10. ALTERNATIVE DISCLAIMERPROCEDURE
10.1 In your capacity as consumer, you have the right to, if you have a complaint about a purchase that was not resolved by direct contact with ReDEW AB, turn to an alternative dispute resolution body to settle. Appealing to an alternative dispute resolution body is generally cheaper, less formal and faster than going to court. You can only use the option if you are resident in the EU and the other party is established within the EU. You can either use the online platform for complaints available on the EU Commission website, www.ec.europa.eu/odr, or turn directly to the General Complaints Board, via www.arn.se. The General Complaints Board is an approved dispute resolution panel and is subject to Directive Dispute Resolution in Consumer Disputes Directive 2013/11 / EU.
11. APPLICABLE LAW AND DISCLAIMER
These General Terms and the Agreement between you and ReDEW AB, and, where relevant, the relevant ReDEW Partner, shall be governed and interpreted in accordance with Swedish law. Disputes arising from these General Terms and Conditions shall be settled by a General Court in Sweden.
Sincerely, ReDEW AB Gamla Tullgatan 1, 632 20 Eskilstuna
Last updated: 04-11-18